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CompanyBreakingShort-termNeutralDays to weeksBenzingaPYPL 

PayPal Cuts Thousands of Jobs, Bets on AI and Lifts Profit Outlook

  • PayPal’s earnings beat expectations but revenue fell short, while aggressive cost cuts and AI focus underpin a higher earnings outlook.
  • Revenue $8.58 billion (2%
    YoY

    Year over year — compared with the same period last year.

    )
  • Adjusted earnings $1.45 per share
  • Total payment volume $487.1 billion (6%
    YoY

    Year over year — compared with the same period last year.

    )

PayPal reported Q3 revenue of $8.58 billion, up 2%

YoY

Year over year — compared with the same period last year.

but below the $8.71 billion consensus, and adjusted earnings of $1.45 per share, beating the $1.31 estimate. Total payment volume grew 6% to $487.1 billion and transactions rose 7% to 6.8 billion. The company cut more than 2,000 jobs, cut managerial roles by over 25%, and aims for $700 million in gross run‑rate cost savings by end‑2026. It raised its 2026 full‑year adjusted earnings outlook to $5.60 per share and lifted Q4 adjusted…

The results show PayPal’s margins improving and cost cuts taking effect, yet revenue still lagged expectations, reflecting competitive pressure. The company’s aggressive job cuts and AI initiatives signal a shift toward higher‑margin services and a focus on long‑term profitability. The raised earnings outlook…

Short-term. PayPal’s stock dipped about 2% after the earnings release, reflecting concerns over revenue shortfall.

Longer-term. Over the coming months, PayPal’s shift toward AI‑powered services and aggressive cost reductions could improve profitability and support the higher 2026 earnings outlook.

Words on this card

Adjusted earnings
Profit per share after removing one‑time items and non‑cash expenses
Operating margin
Operating income divided by revenue, expressed as a percentage
Gross run‑rate cost savings
Projected annualized savings from cost‑cutting initiatives
AI-powered customer service agents
Artificial intelligence tools that handle customer inquiries
Share repurchase
Company buying back its own shares to return value to shareholders
YoY
Year over year — compared with the same period last year.

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